Representatives from Hydro One met up with the Woodstock Chamber of Commerce recently, in order to discuss their new and improved statements.
OXFORD COUNTY - Hydro One customers might notice some changes on their next bills.
Representatives from the hydro company met with the Woodstock Chamber of Commerce on Monday, in order to discuss the new format they will be introducing in December.
Vice President of Corporate Affairs Natalie Poole-Moffat says the new invoices will have a simplistic approach.
"Our statement has been designed with our customers in mind. Our new statement is grounded in research and tested by thousands of our customers and they think it's a must easier read."
Poole-Moffat says the bills will highlight the five most important pieces of information each customer looks for.
"They want to know; what do I owe, when it is due, how much did I use, how does it compare to my last statement and how can I contact Hydro One. All of those things are now on the front of our bill and the first things that you are able to see at a glance."
Hydro One will start sending out the new statements on December 1st, so every customer can expect receive one in the six weeks following. Each envelope will also come with an insert outlining the changes that have been made.

Single-Vehicle Collision Leads to Charges
Urgent Message Sent by Oxford OPP
Charges Laid After Traffic Incident in Woodstock
New Committee Helping United Way Oxford
WFD Reminding About CO Alarms
CNOY Walks Returning to Oxford County
A Suspended Driver Charged in Woodstock
A Pair of Locals are in the Senate Page Program
Woodstock Man Charged in Traffic Incident
Christmas Tree Pickup in Oxford County
Weather Warning Issued for Oxford County
Holiday Closures in Woodstock
Multiple Charges Laid to Woodstock Man
Fog Advisory Issued for Oxford
Tip Tuesday with Oxford OPP - December 2025
Holiday Waste Collection Tips from Oxford County
UPDATE: CFIA Reports 20 Illnesses Connected to Recall
UPDATE: Charges Laid in Highway Hit-and-Run
Charges Laid after Altercation in Delhi
Oxford OPP Briefs - Dec. 22nd, 2025
Comments
Add a comment